Win a Mystery Box Worth Over $280 with 8 Items! Claim Now
The World's NO.1 Mobile Charging Brand
Log in to view more information.
Home
Service Inquiries
Manuals & Downloads
Warranty Registration
Contact Us
Go to Anker SOLIX
Details
Related Articles
Support Videos
Troubleshooting Weak Magnetic Attraction

  • This wireless charger is specifically designed for iPhone models starting from the iPhone 12 onward that support magnetic wireless charging.

  • For optimal charging efficiency, we recommend using Apple's official magnetic cases. Phone cases that exceed 2.5 mm in thickness or are not equipped with magnetic capabilities may significantly reduce the effectiveness of the charging process.

Troubleshooting Weak Magnetic Attraction
Download
Applicable for those products :
Anker 313 Wireless Charger (Pad)Anker 313 Wireless Charger (Pad)
PowerWave Magnetic 2-in-1 Stand with 4 ft USB-C CablePowerWave Magnetic 2-in-1 Stand with 4 ft USB-C Cable
Anker 610 Magnetic Phone Grip (MagGo)Anker 610 Magnetic Phone Grip (MagGo)
Anker 623 Magnetic Wireless Charger (MagGo)Anker 623 Magnetic Wireless Charger (MagGo)
Anker 613 Magnetic Wireless Charger (MagGo)Anker 613 Magnetic Wireless Charger (MagGo)
Anker 633 Magnetic Wireless Charger (MagGo)Anker 633 Magnetic Wireless Charger (MagGo)
Anker 533 Magnetic Wireless Charger (3-in-1 Stand)Anker 533 Magnetic Wireless Charger (3-in-1 Stand)
Anker 323 Magnetic Wireless Charger (2-in-1 Stand)Anker 323 Magnetic Wireless Charger (2-in-1 Stand)
Anker 632 Charger (For Oculus Quest 2)Anker 632 Charger (For Oculus Quest 2)
Anker 335 Wireless Charger( 3-in-1 Station)Anker 335 Wireless Charger( 3-in-1 Station)
Anker 533 Wireless Charger (3-in-1 Stand)Anker 533 Wireless Charger (3-in-1 Stand)
Anker 333 Wireless Charger (3-in-1 Station)Anker 333 Wireless Charger (3-in-1 Station)
Anker 531 Wireless Charger (3-in-1 Stand)Anker 531 Wireless Charger (3-in-1 Stand)
Anker 643 Wireless Charger (3-in-1 Stand)Anker 643 Wireless Charger (3-in-1 Stand)
Anker 544 Wireless Charger( 4-in-1 Stand)Anker 544 Wireless Charger( 4-in-1 Stand)
Anker PowerWave StandAnker PowerWave Stand
Anker 315 Wireless Charger (Pad)Anker 315 Wireless Charger (Pad)
Anker 3-in-1 Cube with MagSafeAnker 3-in-1 Cube with MagSafe
Anker 737 MagGo Charger (3-in-1 Station)Anker 737 MagGo Charger (3-in-1 Station)
Anker PowerWave Magnetic Car Charging MountAnker PowerWave Magnetic Car Charging Mount
Anker MagGo Wireless Charger (15W, Pad)Anker MagGo Wireless Charger (15W, Pad)
Anker MagGo Wireless Charging Station (15W, Foldable 3-in-1)Anker MagGo Wireless Charging Station (15W, Foldable 3-in-1)
Anker MagGo Wireless Charging Station (3-in-1 pad)Anker MagGo Wireless Charging Station (3-in-1 pad)
Anker MagGo Wireless Charging Station (3-in-1 Stand)Anker MagGo Wireless Charging Station (3-in-1 Stand)
Anker MagGo 3-in-1 Wireless Charging Station with Qi 2Anker MagGo 3-in-1 Wireless Charging Station with Qi 2
Anker MagGo Wireless Charger (2-in-1, Stand)Anker MagGo Wireless Charger (2-in-1, Stand)
Anker MagGo Wireless Charger (2-in-1, Dock Stand)Anker MagGo Wireless Charger (2-in-1, Dock Stand)
Anker MagGo Wireless Charging Station (3-in-1, Foldable Pad)Anker MagGo Wireless Charging Station (3-in-1, Foldable Pad)
Anker MagGo Wireless Charger (Stand)Anker MagGo Wireless Charger (Stand)
Anker MagGo Wireless Charging Station (3-in-1, Dock Stand)Anker MagGo Wireless Charging Station (3-in-1, Dock Stand)
Anker MagGo Wireless Charging Station (3-in-1 Cube)Anker MagGo Wireless Charging Station (3-in-1 Cube)
Anker Zolo Wireless Charger (Magnetic, Pad)Anker Zolo Wireless Charger (Magnetic, Pad)
Anker Nano Wireless Car Charger (Magnetic, Detachable Pad)Anker Nano Wireless Car Charger (Magnetic, Detachable Pad)
Resolved
Unresolved
Copied
Related Articles
91 Results
Anker Warranty Policy
113859 views/18 likes/2022-07-22 13:47:17
What should I do if the wireless charger does not charge my phone?
4706 views/2 likes/2025-04-07 17:15:39
Anker charger-not charge at all
11236 views/3 likes/2025-04-07 17:53:07
How to verify the authenticity of Anker products?
10782 views/1 likes/2025-06-10 09:58:45
What should I do if the LEDs on the front of the charging dock are blinking/flashing?
3785 views/1 likes/2025-04-07 17:15:43
Warranty Claims for Quality-Related Issues
20522 views/2 likes/2024-03-22 09:40:45
Magnetic wireless charger’s charging issues troubleshooting
8473 views/1 likes/2025-04-07 17:53:26
What should I do if the magnetic wireless charger does not charge my phone?
2053 views/1 likes/2025-04-07 17:15:40
Shipping FAQ
892 views/1 likes/2025-10-29 11:01:14
30-Day No-Reason-to-Return FAQ
3358 views/1 likes/2025-04-08 15:29:05
View More
Support Videos
Contact Us

USA:
For Anker Charging: 1-800-988-7973
Mon - Fri: 6 AM - 5 PM (PT)

Customer Service: support@anker.com

Website Live Chat

Mon - Sun: 8 AM - 4 PM (PT)

Buy on the Anker Store

Hassle-Free Warranty

30-Day Money-Back Guarantee

Fast, Free Shipping

Lifetime Customer Support

Amazon American Express Apple Pay Diners Club Discover Google Pay Mastercard PayPal Shop Pay Venmo Visa
Shop
Brand
Explore
Support
United States
Select Your Country/Region
Asia Pacific
AustraliaEnglish
United States
Select Your Country/Region
Asia Pacific
AustraliaEnglish
© Fantasia Trading LLC $year 200923810277