Low Temperature Protection Mode:

Reason: The power bank’s temperature is too low.

Solution: Increase the power bank’s temperature to above 32°F (0°C)  to ensure normal operation.

High Temperature Protection Mode:

Reason: The power bank switches to self-charging immediately after a high-power discharge, or the external temperature exceeds 95°F (35°C).

Solution: Allow the product to cool by letting it stand idle. Once the battery core temperature decreases, recharging can be resumed.

If the steps above do not resolve the problem, please contact us for further assistance. Briefly mention the steps you have already tried for a faster solution.