Please try the following troubleshooting steps:

1. Confirm whether the mouse is connected through a USB hub, docking station, or if other wireless devices are connected to your computer.

2. USB 3.0 ports can interfere with 2.4GHz wireless devices like mice and keyboards, potentially causing lag or signal drops. This is a known issue affecting all USB 3.0 devices. To minimize interference:

- Connect the wireless mouse receiver directly to your computer's USB port instead of through a USB 3.0 hub.

- Alternatively, use a USB 2.0 extension cable to increase the distance between the wireless receiver and the USB 3.0 port.

3. Install new batteries in your mouse to rule out power-related performance issues.

4. Try the mouse with another computer to determine if the issue persists.