What Should I Do If the Mouse Stops Working?(A7852)

Please try the following troubleshooting steps:

 

1. Replace the batteries and clean the sensor area on the bottom with a soft cloth.

 

2. Unplug the USB receiver and plug it into a different USB port on your computer.

 

3. Press and hold the right-click button and the scroll wheel simultaneously for 3 seconds, then release.

 

4. Try using the mouse with a different computer or a different mouse pad to rule out compatibility or surface issues.

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