If you’re having problems recharging PowerCore Solar 10000/20000, please try the following troubleshooting tips:

• Try using another wall charger.
• Try using another cable.
• Try using another wall outlet.

Please note that solar charging is subject to sunlight intensity and the panel conversion rate, so the recharging time will vary and it may take a long time to recharge fully via solar charging. If you need to recharge quickly, we suggest using a wall charger.

If the PowerCore Solar 10000/20000 is not charging other devices, please try the following tips:

• Try using another device, as your device may be incompatible
• Try using another charging cable

If you’re still having issues with your Anker PowerCore Solar, please directly contact us for further assistance.