What should I do if my PowerWave 3-in-1 Stand emits a high-pitched noise?

Please try the following troubleshooting steps to verify if the issue can be resolved:

 
  • Please try a different 5V/2A wall adapter to charge the wireless stand and check if the wireless stand still emits a high-pitched noise.
  • Please use the Anker PowerPort+1 wall adapter to charge your phone directly without using the wireless stand and verify if you are still able to hear a high-pitched noise.
 

If the wireless stand is no longer emitting a high-pitched noise when you are not using the PowerPort+1 wall adapter, please contact us with the following information to process a warranty claim:

  • A screenshot of the invoice from the purchase.
  • Your current valid shipping address.
  • The wall charger's serial number located on the bottom of the charger. For example, it will show SN: AFYQ3G0A19342528.
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What should I do if my PowerWave 3-in-1 Stand emits a high-pitched noise?
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