Please try the following steps:

• Verify that your phone is compatible with this wireless charger It supports:

-iPhone 8, iPhone X, and later models, with up to 7.5W wireless charging

-Samsung Galaxy S6 and later models, with up to 10W wireless charging

-Google Pixel 6 series and later models, with up to 5W wireless charging.

• Try a different power adapter and charging cable. For best performance, use a 9V⎓2A (18W) or higher power adapter. A flashing indicator light usually indicates unstable or insufficient power input.

• If possible, test the charger with another wireless charging-compatible phone.

• Place your phone in the center of the charging pad. Improper alignment may cause slow charging, intermittent charging, or charging failure.

• Avoid using low-power sources such as 5V⎓1A chargers or computer USB ports.

• Use a phone case that is less than 2.5 mm thick. Remove any metal accessories, magnetic attachments, cards, grips, or bulky cases that may interfere with wireless charging, then test again.

If all of the steps above cannot help you locate and resolve the problem, please contact Anker Customer Support for further assistance. Briefly mention the steps that you’ve already tried for a faster solution.