A1281 PowerCore Essential 20000 PD User Manual

What is Trickle Charging Mode?

Which Anker power banks are allowed on a flight?

Power Banks’ Charging Issues

Anker Warranty Policy

How to verify the authenticity of Anker products?

Can I charge my Anker portable power bank in foreign countries?

Warranty Claims for Quality-Related Issues

What kind of cable should I use to charge an iPhone with the Anker battery?

How do I store my Anker power bank when it will not be used for an extended period of time?

How to activate trickle-charging mode for Anker PowerCore Essential 20000?

Common issues and troubleshooting for PowerCore (Common Battery)

How do I file a warranty claim for my Anker portable charger?

30-Day No-Reason-to-Return FAQ

How do I properly dispose/recycle my Anker power bank?

Shipping FAQ

Battery's lifespan and temperature FAQ

What should I do if the battery is hot when charging?

How to choose a power bank?

Why does the power bank discharge quickly when charging other devices?

Anker 20K Capacity Power Banks' Common Issues

Why Does My Power Bank Stop Charging My Device at 80%?

Suitable wall charger for 20K powerbanks (A1268/A1287 and A1271 etc.)

How to choose an Anker Powerbank to fast charge my phone?

What is the optimal temperature when using Anker batteries?

Why Is the Rated Capacity Marked on a Power Bank Lower Than Expected?

Suitable wall charger for PowerCore

How to extend the battery life of Anker portable chargers?

Payments & Vouchers FAQ

Why Doesn't My Power Bank Charge My Devices as Many Times as Expected?

What is the life expectancy of the battery?

How to place wholesale/business orders

How Can I Charge Low-Current Devices Such as Headphones?

Why does my Anker power bank have a smaller battery capacity than advertised?

Why Does My Power Bank Provide Varying Capacities/Energy When Charging Different Devices?

How to stay safe when charging phones?

The following payment methods are available on the Anker website:

<ul><li style="list-style-type: disc;">Credit Card</li><li style="list-style-type: disc;">Debit Card</li><li style="list-style-type: disc;">PayPal</li><li style="list-style-type: disc;">Klarna</li><li style="list-style-type: disc;">Amazon Pay</li></ul>

You can choose your preferred payment method on the payment page. After the payment process is finished, an order confirmation will be emailed to you.

Payment FAQ

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{"EN":"Log in to view your service history."}

{"EN":"Repair Order Number","FR":"Numéro de commande de réparation"}

{"EN":"Application date","FR":"Date de la demande"}

{"EN":"Learn More","FR":"En savoir plus"}

{"EN":"View more service records.","FR":"Voir plus d’enregistrements de service."}

{"EN":"Contact us","FR":"Contactez-nous"}

{"EN":"Order Number","FR":"Numéro de commande"}

{"EN":"Refund will be issued to the original payment method"}

{"EN":"Self-Service","FR":"Auto-assistance"}

{"EN":"Your Orders","FR":"Vos commandes"}

{"EN":"Track Your Order","FR":"Suivez votre commande"}

{"EN":"Tracking Number","FR":"Numéro de suivi"}

{"EN":"Verification Code","FR":"Code de vérification"}

{"EN":"These are your orders from our official website."}

{"EN":"Need Help?","FR":"Besoin d’aide ?"}

{"EN":"Verify your devices warranty coverage."}

{"EN":"Find troubleshooting guides and solutions."}

{"EN":"Please specify the type of service you require."}

{"EN":"We will notify you when it has been sent"}

{"EN":"Learn more about our contact information"}