A8394 Latest Firmware

A8394 PowerExpand 9-in-1 USB-C PD Dock User Manual

A8394 PowerExpand 9-in-1 USB-C PD Dock Quick Start Guide

Anker Warranty Policy

What are all these ports for in hubs/docks?

How to verify the authenticity of Anker products?

Display related issues for hubs and docks

What should I do if the hub/dock’s HDMI port is not working?

What should I do if the adapter/hub/dock's Ethernet port is not working?

Warranty Claims for Quality-Related Issues

How to identify DP 1.2 and DP 1.4?

What should I do if the hub/dock's USB-A port is not working?

How to set up multiple displays?

30-Day No-Reason-to-Return FAQ

Shipping FAQ

What should I do if the monitor keeps disconnecting and reconnecting through the hub or dock's HDMI port?

What's the difference between a USB-C hub and a docking station?

What should I do if the monitor keeps disconnecting and reconnecting through the hub/dock's DP port?

What are the differences between DisplayPort Multi-Stream Transport (MST) Mode and Single-Stream Transport (SST) Mode?

What should I do if the hub/dock’s HDMI port (4K@60Hz) cannot support a single 4K@60Hz display?

Everything you need to know about USB Ports

Common Issues for Ethernet Port

What should I do if the Hub/Dock’s DP port is not working?

Payments & Vouchers FAQ

How to place wholesale/business orders

Anker PowerExpand 9-in-1 USB-C PD Dock FAQ

Hub gets hot and warm

PowerExpand 9-in-1 USB-C PD Dock (A8394)  A3 PD FW Update Instruction

Anker hub/dock display issues

What should I do if the display has images but no sound?

What should I do if the hub/dock's 3.5mm audio port is not working?

Common Issues for SD/Micro SD Ports

What should I do if the monitor's screen color is abnormal through the hub/dock's HDMI port?

What should I do if the Ethernet connection speed is slow through the adapter/hub/dock?

5 things to consider when choosing a USB-C hub or docking station

What should I do if my Ethernet connection drops during a video call or meeting?

What should I do if the hub/dock’s DP port (4K@60Hz) cannot support a single 4K@60Hz display?

Data Transfer Issues for USB-A/USB-C/Thunderbolt 3/Thunderbolt 4 Ports

Do you need a USB-C hub or docking station?

Charging Issues for PD Port/Thunderbolt 3/Thunderbolt 4 Port

How to connect PowerExpand 9-in-1 USB-C PD Dock to your laptop？

Anker PowerExpand 9-in-1 USB-C PD Dock Accessories

Introduction to PowerExpand 9-in-1 USB-C PD Dock

What should I do if the monitor's screen color appears abnormal through the hub/dock's DP port?

Why choose a docking station instead of a hub?

What display resolution and refresh rate can PowerExpand 9-in-1 USB-C PD Dock support?

What display modes can PowerExpand 9-in-1 USB-C PD Dock support?

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You can choose your preferred payment method on the payment page. After the payment process is finished, an order confirmation will be emailed to you.

Payment FAQ

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