A8385 Anker 563 USB-C Hub (11-in-1) User Manual

Anker 563 USB-C Hub (11-in-1) User Guide (A8385)

Anker Warranty Policy

What are all these ports for in hubs/docks?

How to verify the authenticity of Anker products?

Display related issues for hubs and docks

What should I do if the hub/dock’s HDMI port is not working?

What should I do if the adapter/hub/dock's Ethernet port is not working?

Warranty Claims for Quality-Related Issues

How to identify DP 1.2 and DP 1.4?

What should I do if the hub/dock's USB-A port is not working?

How to set up multiple displays?

30-Day No-Reason-to-Return FAQ

Shipping FAQ

What should I do if my laptop/tablet is not charging via the hub's PD port?

What should I do if the monitor keeps disconnecting and reconnecting through the hub or dock's HDMI port?

What's the difference between a USB-C hub and a docking station?

What should I do if the monitor keeps disconnecting and reconnecting through the hub/dock's DP port?

How to choose the right USB-C hub?

What are the differences between DisplayPort Multi-Stream Transport (MST) Mode and Single-Stream Transport (SST) Mode?

What should I do if the hub/dock’s HDMI port (4K@60Hz) cannot support a single 4K@60Hz display?

What should I do if the Hub/Dock’s DP port is not working?

Common Issues for Ethernet Port

Everything you need to know about USB Ports

Payments & Vouchers FAQ

What should I do if my card reader/hub/dock's SD card slot is not working?

How to place wholesale/business orders

Anker hub/dock display issues

Hub gets hot and warm

What should I do if the hub/dock's 3.5mm audio port is not working?

What should I do if the display has images but no sound?

What should I do if the monitor's screen color is abnormal through the hub/dock's HDMI port?

Common Issues for SD/Micro SD Ports

What should I do if the Ethernet connection speed is slow through the adapter/hub/dock?

What should I do if my laptop/tablet charges slowly via the hub's PD port?

5 things to consider when choosing a USB-C hub or docking station

What should I do if my Ethernet connection drops during a video call or meeting?

What should I do if the hub/dock’s DP port (4K@60Hz) cannot support a single 4K@60Hz display?

What should I do if my card reader/hub/dock's microSD card slot is not working?

Data Transfer Issues for USB-A/USB-C/Thunderbolt 3/Thunderbolt 4 Ports

Do you need a USB-C hub or docking station?

Charging Issues for PD Port/Thunderbolt 3/Thunderbolt 4 Port

What should I do if the monitor's screen color appears abnormal through the hub/dock's DP port?

What should I do if the microSD card is readable but not writable through the card reader/hub/dock?

Why choose a docking station instead of a hub?

What should I do if my SD card is readable but not writable when connected to the card reader/hub/dock?

Everything you need to know about SD cards

The following payment methods are available on the Anker website:

<ul><li style="list-style-type: disc;">Credit Card</li><li style="list-style-type: disc;">Debit Card</li><li style="list-style-type: disc;">PayPal</li><li style="list-style-type: disc;">Klarna</li><li style="list-style-type: disc;">Amazon Pay</li></ul>

You can choose your preferred payment method on the payment page. After the payment process is finished, an order confirmation will be emailed to you.

Payment FAQ

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{"EN":"Log in to view more information."}

{"EN":"Log in to view your service history."}

{"EN":"Repair Order Number","FR":"Numéro de commande de réparation"}

{"EN":"Application date","FR":"Date de la demande"}

{"EN":"Learn More","FR":"En savoir plus"}

{"EN":"View more service records.","FR":"Voir plus d’enregistrements de service."}

{"EN":"Contact us","FR":"Contactez-nous"}

{"EN":"Order Number","FR":"Numéro de commande"}

{"EN":"Refund will be issued to the original payment method"}

{"EN":"Self-Service","FR":"Auto-assistance"}

{"EN":"Your Orders","FR":"Vos commandes"}

{"EN":"Track Your Order","FR":"Suivez votre commande"}

{"EN":"Tracking Number","FR":"Numéro de suivi"}

{"EN":"Verification Code","FR":"Code de vérification"}

{"EN":"These are your orders from our official website."}

{"EN":"Need Help?","FR":"Besoin d’aide ?"}

{"EN":"Verify your devices warranty coverage."}

{"EN":"Find troubleshooting guides and solutions."}

{"EN":"Please specify the type of service you require."}

{"EN":"We will notify you when it has been sent"}

{"EN":"Learn more about our contact information"}