A8385 Anker 563 USB-C Hub (11-in-1) User Manual

Anker 563 USB-C Hub (11-in-1) User Guide (A8385)

Anker Warranty Policy

What are all these ports for in hubs/docks?

How to verify the authenticity of Anker products?

Display related issues for hubs and docks

What should I do if the hub/dock’s HDMI port is not working?

What should I do if the adapter/hub/dock's Ethernet port is not working?

Warranty Claims for Quality-Related Issues

How to identify DP 1.2 and DP 1.4?

What should I do if the hub/dock's USB-A port is not working?

How to set up multiple displays?

30-Day No-Reason-to-Return FAQ

Shipping FAQ

What should I do if my laptop/tablet is not charging via the hub's PD port?

What should I do if the monitor keeps disconnecting and reconnecting through the hub or dock's HDMI port?

What's the difference between a USB-C hub and a docking station?

How to choose the right USB-C hub?

What should I do if the monitor keeps disconnecting and reconnecting through the hub/dock's DP port?

What are the differences between DisplayPort Multi-Stream Transport (MST) Mode and Single-Stream Transport (SST) Mode?

What should I do if the hub/dock’s HDMI port (4K@60Hz) cannot support a single 4K@60Hz display?

Everything you need to know about USB Ports

Common Issues for Ethernet Port

What should I do if the Hub/Dock’s DP port is not working?

Payments & Vouchers FAQ

How to place wholesale/business orders

What should I do if my card reader/hub/dock's SD card slot is not working?

Hub gets hot and warm

Anker hub/dock display issues

What should I do if the display has images but no sound?

What should I do if the hub/dock's 3.5mm audio port is not working?

Common Issues for SD/Micro SD Ports

What should I do if the monitor's screen color is abnormal through the hub/dock's HDMI port?

What should I do if the Ethernet connection speed is slow through the adapter/hub/dock?

What should I do if my laptop/tablet charges slowly via the hub's PD port?

5 things to consider when choosing a USB-C hub or docking station

What should I do if my Ethernet connection drops during a video call or meeting?

What should I do if the hub/dock’s DP port (4K@60Hz) cannot support a single 4K@60Hz display?

Data Transfer Issues for USB-A/USB-C/Thunderbolt 3/Thunderbolt 4 Ports

What should I do if my card reader/hub/dock's microSD card slot is not working?

Do you need a USB-C hub or docking station?

Charging Issues for PD Port/Thunderbolt 3/Thunderbolt 4 Port

What should I do if the monitor's screen color appears abnormal through the hub/dock's DP port?

What should I do if the microSD card is readable but not writable through the card reader/hub/dock?

Why choose a docking station instead of a hub?

Everything you need to know about SD cards

What should I do if my SD card is readable but not writable when connected to the card reader/hub/dock?

The following payment methods are available on the Anker website:

<ul><li style="list-style-type: disc;">Credit Card</li><li style="list-style-type: disc;">Debit Card</li><li style="list-style-type: disc;">PayPal</li><li style="list-style-type: disc;">Klarna</li><li style="list-style-type: disc;">Amazon Pay</li></ul>

You can choose your preferred payment method on the payment page. After the payment process is finished, an order confirmation will be emailed to you.

Payment FAQ

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