Anker Warranty Policy

How to verify the authenticity of Anker products?

Warranty Claims for Quality-Related Issues

What is the difference between USB 2.0, 3.0, and 3.1?

30-Day No-Reason-to-Return FAQ

Shipping FAQ

Which cable connector type do I need?

Common Cable Charging Issue

What are the differences between USB-C and Thunderbolt 3?

What is the data transfer speed for Anker cables?

How do I find the SN location on my Anker cable?

Payments & Vouchers FAQ

How to place wholesale/business orders

How do I resolve the issue of slow charging or slow data transferring speed when using my cable?

Introduction to Anker Thunderbolt Cables

How do I resolve common cable issues?

Introduction to Anker Cable Tie

Cable issues

Is my cable covered by the warranty if it was chewed by pets?

Cable Data Transferring Issue

How do I take care of my cable for it to last?

Anker Thunderbolt Cables FAQ

Introduction & FAQ & Troubleshooting for Thunderbolt Cables

What Should I Do If the Cable Doesn't Work with My Monitor / Device?

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You can choose your preferred payment method on the payment page. After the payment process is finished, an order confirmation will be emailed to you.

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{"EN":"Log in to view more information."}

{"EN":"Log in to view your service history."}

{"EN":"Repair Order Number","FR":"Numéro de commande de réparation"}

{"EN":"Application date","FR":"Date de la demande"}

{"EN":"Learn More","FR":"En savoir plus"}

{"EN":"View more service records.","FR":"Voir plus d’enregistrements de service."}

{"EN":"Contact us","FR":"Contactez-nous"}

{"EN":"Order Number","FR":"Numéro de commande"}

{"EN":"Refund will be issued to the original payment method"}

{"EN":"Self-Service","FR":"Auto-assistance"}

{"EN":"Your Orders","FR":"Vos commandes"}

{"EN":"Track Your Order","FR":"Suivez votre commande"}

{"EN":"Tracking Number","FR":"Numéro de suivi"}

{"EN":"Verification Code","FR":"Code de vérification"}

{"EN":"These are your orders from our official website."}

{"EN":"Need Help?","FR":"Besoin d’aide ?"}

{"EN":"Verify your devices warranty coverage."}

{"EN":"Find troubleshooting guides and solutions."}

{"EN":"Please specify the type of service you require."}

{"EN":"We will notify you when it has been sent"}

{"EN":"Learn more about our contact information"}