We have summarized a list of frequently asked questions regarding the Anker 341 USB-C Hub (7-in-1, 4K HDMI) from our valued customers.  

What is the maximum data transfer speed on USB ports?

The maximum data transfer speed is 5Gbps as the USB A ports. 

Why does the hub feel warm? 

When charging or transferring data at high speed, the hub's temperature may increase. Don't worry, this is within the normal limits of the dock's operation. To avoid excessive heat, make sure not to place any objects on top of the hub or to cover the hub with anything.

Is the USB-C PD port support display or phone charging?

No. It only supports laptop charging only when connecting an extra charger via this PD port. And the maximum input watts is 100W. Even though you connect a 140W charger, the hub only supports 100W input. Due to the hub will consume 15W, the real charging watts for the laptop is 85W.

Does this hub support multiple external hdd/sdds simultaneously?

We are deeply sorry that we do not suggest customers connect multiple external hdd/sdds while using this hub since it might bring compatibility issues, which will lead to the abnormal performance of the item.

Do I need to install any drivers to use this hub?

No, this hub is plug and play, no software/driver is required.

What are the dimensions of this item?

4.8 x 2.13 x 0.61 inches

If you have any further questions, please contact us for assistance.