The display resolution and refresh rate that the Anker 563 USB-C Docking Station (10-in-1) can support are varied by the number of monitors connected.

Due to the Anker 563, USB-C Docking Station (10-in-1) applying DisplayLink Technology, the DisplayLink needs to be installed, and Screen Recording permission needs to be turned on when the DisplayLink software is installed. Otherwise, the 2K HDMI and 2K Display Port can not be used normally. This permission is required to ensure normal port functionality; it will not be used for other purposes, and your privacy will be secured.

When connected to a single monitor:

4K@30Hz via the 1st HDMI port, 2K@50Hz via the 2nd HDMI port, and 2K@60Hz via the DisplayPort.

When connected to two monitors:

4K@30Hz + 2K@50Hz (via both HDMI ports); 4K@30Hz + 2K@60Hz (via the 1st HDMI port and the DisplayPort); 2048×1152@60Hz + 2048×1152@60Hz (via the 2nd HDMI port and the DisplayPort.

When connected to three monitors: 

4K@30Hz (1st HDMI) + 2048×1152@60Hz (2nd HDMI) + 2048×1152@60Hz (DisplayPort).

Note: 2K monitors that do not support 2048×1152 will usually automatically switch to 1920x1080.The HDMI (2K) port and the DisplayPort (2K) do not support the HDCP, and cannot play HDCP content, including some Netflix and YouTube paid content. When using the above ports to play HDCP content, the video may not be played, the screen may turn black, the video resolution may be significantly reduced, and some other problems may occur.

Please contact us for assistance if you have any further questions.