Details
Related Articles
Support Videos
What should I do if Wi-Fi network configuration fails?

- Make sure Bluetooth is turned on. The charging base must pair with your phone by Bluetooth before Wi-Fi setup.

- Confirm the network is 2.4 GHz. The charging base supports 2.4 GHz only, not 5 GHz.

- Check if the Wi-Fi signal is stable.

- Verify the Wi-Fi name and password. Both the Wi-Fi name and password are case-sensitive and space-sensitive.

What should I do if Wi-Fi network configuration fails?
Download
Applicable for those products :
Resolved
Unresolved
Copied
6 Results
Support Videos