Why doesn't the app show cable and protocol information when both USB-C2 and USB-A ports of Anker Prime Charging Base (150W, 3 Ports) are in use?
Because the USB-C2 and USB-A share the same circuit, cable and protocol information cannot be displayed when both ports are used at the same time. If only USB-C2 port is used, the information shows normally.
Why doesn't the app show cable and protocol information when both USB-C2 and USB-A ports of Anker Prime Charging Base (150W, 3 Ports) are in use?
