Q1: Will this dock work with any laptop? How do I make sure my laptop works with this dock？

A: This dock works with laptops with a USB-C port that supports Thunderbolt 4. To confirm the USB-C port function of your laptop, consult your user manual or contact your laptop’s manufacturer. 

Q2: Do I need to install any drivers to use this dock?

A: No, this dock is plug-and-play; no software/driver is required.

Q3: Can I use my own USB-C cable to connect the dock to my laptop?

A: We recommend that you use the Thunderbolt 4 cable that comes with the dock. However, any other USB-C cable with support for Thunderbolt 4 should work.

Q4: How many monitors does the dock support, and what is the maximum resolution supported?

A: This dock supports connection to four external monitors: 1 via Thunderbolt downstream port, 1 via HDMI, and 2 via DisplayPort. Simultaneously stream media to four monitors in stunning single 8K@30Hz, dual 4K@60Hz, triple/four 4K@30Hz.

Q5: Does this dock support USB Power Delivery (PD)?

A: Yes, it supports PD 3.0, up to 100W for laptop charging, and dual 30W for iPhone/tablet charging. When both 30W USB-C ports are used, your laptop's maximum power output is 65W.

Q6: What is the maximum data transfer speed on the USB ports?

A: The maximum data transfer speed between this dock and the Laptop is 40Gbps as the USB-C upstream port is Thunderbolt 4 port, the maximum data transfer speed between this dock and SSD/U Disk/Hard Disk is 40Gbps via Thunderbolt 4 downstream port, and 10Gbps via the front side are USB3.2 Gen2 ports.

Q7: Does the dock compatible with MacBook computers?

A: This device is compatible with MacBook Pro M1 Pro and M1 Max. It is not compatible with M1 and M2 MacBooks.

If you have further questions, please contact us for assistance.