What should I do if the wireless charger won't charge my watch?(A25X7)

Please try the following troubleshooting steps:

  • Please note that this wireless charger is only compatible with Apple Watch and not other brands of watches.

  • Please use the included USB-C adapter and cable, or try another PD USB-C wall charger and cable rated at 65W or higher.

  • Check if disabling Optimized Battery Charging helps: Go to My Watch > General > Battery and turn it off. Restart your watch and try charging again.

  • If possible, test the wireless charger with another Apple Watch.

 

If all of the steps above cannot help you locate and resolve the problem, please contact Anker Customer Support for further assistance. Briefly mention the steps that you’ve already tried for a faster solution.

Download icon
What should I do if the wireless charger won't charge my watch?(A25X7)
Unresolved icon
15 undefined
Contact Us
anker link

USA:
For Anker Charging: 1-800-988-7973

Mon - Fri: 6 AM - 5 PM (PT)

anker link

Mon - Sun: 8 AM - 4 PM (PT)

Buy on the Anker Store
anker link

Hassle-Free Warranty

anker link

30-Day Money-Back Guarantee

anker link

Fast, Free Shipping

anker link

Lifetime Customer Support

Amazon American Express Apple Pay Diners Club Discover Google Pay Mastercard PayPal Shop Pay Venmo Visa