The charging station or your phone may become warm during use for several reasons:
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The Charging Station During Charging
It's normal for the charging station to warm up during use due to internal operation and energy conversion. The product undergoes rigorous safety testing and features Anker's ActiveShield™ 5.0 temperature protection to help maintain safe operating temperatures.
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The Charging Station When Idle
When plugged in but not charging a device, the charging station still powers basic Bluetooth and display functions in low-power mode. Slight warmth is normal during operation and indicates that the product is functioning as expected.
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Your Phone During Charging
It's normal for your phone to feel warm while charging, especially in Fast Mode or when you're using it during charging. Avoid power-intensive activities while charging to help reduce heat. The charging station undergoes rigorous safety testing and features Anker's ActiveShield™ 5.0 temperature protection.
If you notice excessive heat or any other issues, contact Anker customer support for assistance.
If you have any questions, please contact Anker Customer Support for further assistance.
