Charging power varies throughout the charging process and generally decreases as the battery level increases. Your device's advertised charging wattage is its maximum, not a constant charging rate.

If the retractable cable doesn't reach 60W when charging a single device, try the following troubleshooting steps:

• Make sure your device supports 60W charging.

• Try charging another device or testing the charger with a different cable.

• The built-in retractable cable supports up to 3A. If your device requires a 5A cable to achieve 60W charging, it may not reach 60W with the built-in cable.

• Plug the charging station into a different wall outlet to rule out an outlet issue.

• Disconnect the charging station from power, wait 5 minutes, and then plug it back in.

If all of the steps above cannot help you locate and resolve the problem, please contact Anker Customer Support for further assistance. Briefly mention the steps that you’ve already tried for a faster solution.